Citizens Bank | 15 Branches Across the Willamette Valley

Customer Care Center

Our local Citizens Bank Customer Care Center Team Members are available to help with questions about your banking relationship, products, and services. They can be reached by phone or through Digital Banking (browser and/or app) Conversations.

Local Phone: 541-752-5161
Toll Free Phone: 1-844-770-7100
Business Hours: Mon - Fri: 8am-7pm

Explore Our Locations

Albany14th Ave Branch

Albany West Branch

Corvallis Circle Branch

Corvallis Main Branch

Explore Our Departments

Administration

Human Resources

Merchant Services

Shareholder Relations

Our Locations

Find your nearest Branch

Albany 14th Ave Branch

Established in 1988

Address:

PO Box 249

2315 14th Ave. SE

Albany, OR 97321-0074

Business Hours:

Lobby: Mon - Fri: 9:30am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-967-1992

XPress Phone Banking:

1-800-577-1778

Fax:

541-967-7266

Avril Koehler, Albany 14th Ave Branch Manager

Avril Koehler
VP & Albany 14th Ave Branch Manager

Cassidy Osuna
Commercial Loan Officer

Dayna Dagan
AVP & Operations Officer

Janice Ching-Chung
Assistant Operations Officer

Albany West Branch

Established in 1999

Address:

PO Box 1007

2230 Pacific Blvd SW

Albany, OR 97321-3751

Business Hours:

Lobby: Mon - Fri: 9:30am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-812-6178

XPress Phone Banking:

1-800-577-1778

Fax:

541-812-6183

Chelle Davis
VP & Albany West Branch Manager

Selina Marshall
VP & Commercial Loan Officer

Sue Kalina
VP & Commercial Loan Officer

Gwen Cluskey
Operations Officer

Somer Hotchkiss
Assistant Operations Officer

Corvallis Circle Branch

Established in 1970

Address:

PO Box 30

978 NW Circle Blvd.

Corvallis, OR 97339-0030

Business Hours:

Lobby: Mon - Fri: 10am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-738-4619

XPress Phone Banking:

1-800-577-1778

Fax:

541-757-2318

Callie Elliott

VP & Circle Branch Manager

Kathi Phillpott
Operations Officer

Jessica Purcell
Assistant Operations Officer

Corvallis Main Branch

Established in 1957

Address:

PO Box 30

275 SW Third St.

Corvallis, OR 97339-0030

Business Hours:

Lobby: Mon - Fri: 9:30am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-766-2299

XPress Phone Banking:

1-800-577-1778

Fax:

541-766-2281

Curtis Davis, Corvallis Main Branch Manager

Curtis Davis
VP & Corvallis Main Branch Manager

Brande Grassel
Assistant Branch Manager

Darin McLemore

VP & Commercial Loan Officer

Janice Stehle
VP & Commercial Loan Officer

Justin Bazzano
Commercial Loan Officer

Aileen Ortiz
Operations Officer

Maira Olivera
Assistant Operations Officer

Dallas Branch

Established in 2002

Address:

PO Box 958

583 SE Jefferson St.

Dallas, OR 97338-0958

Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 8:30am-5pm

Saturdays: Closed

Local Phone:

503-623-3119

XPress Phone Banking:

1-800-577-1778

Fax:

503-623-3129

Sarrah McMaster
VP & Dallas Branch Manager

Terie Kester
Operations Officer

Jennifer Robinson
Assistant Operations Officer

Harrisburg Branch

Established in 2001

Address:

230 N 3rd St.

Suite 101

Harrisburg, OR 97446-9679

Business Hours:

Lobby: Mon - Fri: 9:30am-12:15pm, 1:30pm-5pm

Drive Up: Mon - Fri: 9am-12:15pm, 1:30pm-5pm

Saturdays: Closed

Local Phone:

541-995-4699

XPress Phone Banking:

1-800-577-1778

Fax:

541-995-4673

Cody Fuller

VP & Harrisburg Branch Manager

Tim Swigart

Assistant Manager & Operations Officer

April Hodgson

VP & Commercial Loan Officer

Junction City Branch

Established in 1993

Address:

955 Ivy St.

Suite 1

Junction City, OR 97448-1700

Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-998-8734

XPress Phone Banking:

1-800-577-1778

Fax:

541-998-1366

Cody Fuller

VP & Junction City Branch Manager

April Hodgson
VP & Commercial Loan Officer

Brian Steckler
Commercial Loan Officer

Ramon Sanchez Cisneros
Operations Officer

Lebanon Branch

Established in 2007

Address:

2122 South Santiam Hwy.

Lebanon, OR 97355-3044

Business Hours:

Lobby: Mon - Fri: 10am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

541-258-5503

XPress Phone Banking:

1-800-577-1778

Fax:

541-258-5199

Chelle Davis

VP & Lebanon Branch Manager

Austin Kometz
Operations Officer

Brittany Johnston
Credit Analyst

McMinnville Branch

Established in 1999

Address:

PO Box 647

455 NE Baker St

McMinnville, OR 97128-0647

Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 8:30am-5pm

Saturdays: Closed

Local Phone:

503-474-9441

XPress Phone Banking:

1-800-577-1778

Fax:

503-435-1423

Jon Johnson
VP & McMinnville Branch Manager

Teresa Smith
VP & Commercial Loan Officer

Terry Weldon
VP & Commercial Loan Officer

Candice Griffin
Operations Officer

Oregon City Branch

Established in 2009

Address:

PO Box 1960

19245 Molalla Ave

Suite 1

Oregon City, OR 97045-1960

Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

503-518-8808

XPress Phone Banking:

1-800-577-1778

Fax:

503-518-8828

Amy Froyd
VP & Oregon City Branch Manager

Frank Bermudez
VP & Commercial Loan Officer

Michelle Don
Operations Officer

Ray Stobie
Credit Analyst

Philomath Branch

Established in 1974

Address:

PO Box 1629

1224 Main St.

Philomath, OR 97370-1629

Business Hours:

Lobby: Mon - Thur: 9:30am-5pm

Fri: 9:30am-5:30pm

Drive Up: Mon - Fri: 9am-5:30pm

Saturdays: Closed

Local Phone:

541-929-3228

XPress Phone Banking:

1-800-577-1778

Fax:

541-929-4258

Brent Kaseman
VP & Philomath Branch Manager

Kemble Tsoi
Operations Officer

Hayley Swank
Assistant Operations Officer

Salem Branch

Established in 2016

Address:

333 High St NE

Suite 101

Salem, OR 97301-3614

Business Hours:

Lobby: Mon - Fri: 9:30am-5pm

Saturdays: Closed

Local Phone:

503-363-0698

XPress Phone Banking:

1-800-577-1778

Fax:

503-363-0528

Aimee Mendonca

VP & Salem Branch Manager

Greg Miller
VP & Commercial Loan Officer

Mike Foresee

VP & Commercial Loan Officer

Alex Moore
Assistant Operations Officer

Silverton Branch

Established in 2009

Address:

PO Box 99

217 E Main St.

Silverton, OR 97381-0099

Business Hours:

Lobby: Mon - Fri: 9am-5pm

Drive Up: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

503-874-8808

XPress Phone Banking:

1-800-577-1778

Fax:

503-874-8818

Courtnie Young
VP & Silverton Branch Manager

Milla Eubank

VP & Commercial Loan Officer

Bonnie Moss
Assistant Branch Manager

NMLS #1898661, Company NMLS #390263

Lori Sherwood
Operations Officer

Manya Metchikoff
Assistant Operations Officer

Springfield Branch

Established in 2003

Address:

PO Box 699

2355 Olympic St.

Springfield, OR 97477-0126

Business Hours:

Lobby: Mon - Thur: 9am-5pm

Fri: 9am-5:30pm

Drive Up: Mon - Thur: 9am-5pm

Fri: 9am-5:30pm

Saturdays: Closed

Local Phone:

541-746-5240

XPress Phone Banking:

1-800-577-1778

Fax:

541-988-1452

Aaron Chase

VP & Springfield Branch Manager

Kelly Ofsthun
Operations Officer

Tualatin Branch

Established in 2014

Address:

8100 SW Nyberg St.

Suite 110

Tualatin, OR 97062-1933

Business Hours:

Lobby: Mon - Fri: 9am-5pm

Saturdays: Closed

Local Phone:

971-252-6502

XPress Phone Banking:

1-800-577-1778

Fax:

503-612-0330

David A. Harmon
VP & Tualatin Branch Manager

Sue Whitehead
Business Development Officer

Crystal Holmes
Operations Officer

Our Departments

Administration

Address:

PO Box 30

275 SW Third St.

Corvallis, OR 97339

Phone: 541-766-2214

Fax: 541-757-3546

Business Hours:
Mon - Fri: 8:30am-5pm

Contacts:

Gordon Zimmerman, President & CEO

Cameron R. Howell, EVP & Chief Financial Officer

Kate Salyers, EVP & Chief Credit Officer

Bill Humphreys Jr, EVP & Chief Operating Officer

Brad Webster, EVP & Chief Banking Officer

Human Resources

Address:

PO Box 30

275 SW Third St.

Corvallis, OR 97339

Phone: 541-766-2219

Fax: 541-754-7441

Business Hours:
Mon - Fri: 8:30am-5pm

Contacts:

Andrea Om, VP & Human Resource Manager

Dan Wolfe, Human Resource Analyst/Officer

Merchant Services

Address:
PO Box 30
275 SW Third St.
Corvallis, OR 97339

Phone: 541-766-2228

Fax: 541-752-8518

Business Hours:
Mon - Fri: 8:30am-5pm

Kevin Stanaway, AVP/Merchant Card Sales Representative

Shareholder Relations

Address:
PO Box 30
275 SW Third St.
Corvallis, OR 97339

Phone: 541-766-2261

Fax: 541-757-3546

Business Hours:
Mon - Fri: 8:30am-5pm

Sarah Brown, Stock Transfer Agent

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